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As you have pondered the problem and have appropriately identified it as a problem, now we need to dive a little deeper and uncover some of the facts about the problem. Unless we determine the facts we may be finding ourselves being impacted by emotions and appearances about the situation. We need to cut through the non-issues that cloud our view and get to, as Joe Friday said, “Just The Facts.”

Facts sometimes can be difficult to differentiate from appearances. Just like identifying the problem, is it really a problem or just an inconvenience, the facts sometimes are falsely inflated and really are not a true fact but an assumption that we have made. To weed through the assumptions to get to the facts, one of the first things we must do is step back and take a non-biased view of the circumstances. If we allow our predetermined ideas stand in our way and  the facts can easily hide behind this curtain.

You may have heard the saying that, “The first thing that fails is communication.” I believe that this is not true at all but it should be restated as, “The problem with communication is the assumption that it has occured.” Which statement would be more factual?

Also, we need to be more specific with what we think are the facts. It is easy to a house burned down, and yes, that is a general fact, but what caused the house to burn down? Was it faulty wiring, a lightning strike, a careless flame, a gas explosion, or was it arson? You see, if we allow a too general of statement define our fact, this too can be misleading. If we blamed every house fire on the house, we would probably stop building houses due the a misled fact that they are unsafe.

What are the facts about your problem, get the facts straight and the solution to the problem may just occur by itself.

Next: What Started It

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